Privacy Policy

1. Introduction

Welcome to Anvil Clinical Hygiene. In this policy, "Anvil Clinical Hygiene," "we," "us," and "our" refer to HomeMaid Cleaning Pro LLC, dba Anvil Clinical Hygiene. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, service address, email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you request a quote, book a UV inspection, or contact us.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing commercial cleaning and UV inspection services).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

We use Customer Relationship Management (CRM) systems and lead tracking software to manage our interactions with current and potential clients. Information submitted through our forms is stored securely in these systems to help us provide better service and relevant communications.

5. Mobile Information & SMS/Text Messaging

By providing your phone number and explicitly consenting through our assessment form or chat widget, you consent to receive SMS/text messages from HomeMaid Cleaning Pro LLC, dba Anvil Clinical Hygiene. We offer two separate consent options: transactional messages (appointment and service-related) and marketing messages (promotional). Both are optional and unchecked by default. Consent is not a condition of purchase.

We store a record of your consent including timestamp, source URL, consent language version, and checkbox state. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: ritchie@anvil-hygiene.com
Phone: 253-322-4700
Address: Anvil Clinical Hygiene, 218 O St SW, Quincy, WA 98848-1691, United States